Agency Receptionist

Ubicación de trabajo

On Site

Departamento

Administration

Tipo de trabajo

Full Time/Hourly

Oficina asignada

2802 Broadway, Everett, WA 98201

Fecha de publicación

July 23, 2021

Visión general

The Receptionist is responsible for professionally attending to visitors, handling and directing incoming phone calls, and providing information regarding the organization to the general public, clients and customers. Additional duties include switchboard management for staff, processing mail and other correspondence, operating copy & fax machines, assisting with upcoming meetings and meeting preparation.

Actividades principales

· Answer, screen and direct incoming phone calls, Info emails and website chat, forward messages, and provide information to callers

· Greet persons entering the agency, assess immediate needs and direct to proper program or transfer to North Sound 211 for further information

· Access to Extended Reach for rent assistance client follow up

· Monitor visitor access and maintain security awareness

· Process daily outgoing mail, and deliver to post office in the afternoon

· Manage and process all incoming and outgoing deliveries

· Organize training and meeting room reservations

· Ship out FedEx, UPS and other packages

· Provide general administrative and clerical support

· Control inventory relevant to the reception area

· Ensure that Reception area is welcoming, clean and organized

· Other duties as assigned

Requisitos

· High School diploma plus two years previous office and computer experience required, AA degree preferred

· Excellent customer service skills and interpersonal skills

· Strong verbal and written communication skills

· Reliability and stress tolerance required

· Ability to exercise good judgment, be compassionate, confidential and work with vulnerable & diverse populations

· Information management and attention to details

· Ability to work independently

· Competence in MS Office required, especially Word and Excel, any other software expertise is a plus.

· Commitment to the agency’s mission and objectives

Beneficios

UP TO 200 PAID TIME OFF HOURS PER YEAR

PAID TRAINING

MEDICAL, VISION & DENTAL BENEFITS

LIFE INSURANCE

403(B) RETIREMENT

EMPLOYEE ASSISTANCE PROGRAM and more….